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GlobalPay X Mach Travel Solutions

Forex Services for Mach Travel Solutions by GlobalPay

Mach Travel delivers intelligent travel solutions across corporate travel,MICE,B2B distribution , Liesure government and institutional projects. GlobalPay provides the underlying forex services to Mach Travel Solutions students, enabling secure and seamless access to international remittances, forex cards, and foreign exchange solutions.

Through this collaboration, Mach Travel Solutions students can conveniently place foreign exchange orders online through a dedicated digital platform, with all transactions securely processed and fulfilled by GlobalPay.

The partnership provides students with a streamlined, paperless, and compliant experience for their overseas payment and forex requirements. It also offers complete visibility and real-time tracking of transactions for both Mach Travel Solutions and its students, ensuring transparency, operational efficiency, and an enhanced customer experience throughout the transaction life cycle. Verification and approval of KYC documents, transaction-related documentation, and all compliance checks shall be carried out exclusively by GlobalPay in accordance with applicable regulatory requirements and internal compliance policies.

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Grievance

Grievance Redressal Customers may raise complaints via email, phone, or at any branch. Complaints shall be resolved within 48 working hours in accordance with the Grievance Policy

If unresolved, customers may escalate the matter to the Nodal Officer of GlobalPay: (Praveen Koppikar Email: praveen.koppikar@wsfx.in) OR; subsequently, to the RBI Complaint Management System (CMS) at https://www.rbi.org.in/commonperson/english/scripts/RBICMS.aspx or https://sachet.rbi.org.in/ or to the Banking Ombudsman under RBI’s Integrated Ombudsman Scheme.

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GlobalPay X Mach Travel Solutions

Forex Services for Mach Travel Solutions by GlobalPay

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